We have been extremely fortunate during the pandemic as we have been able to continue working through lockdowns and have seen unprecedented demand for our bespoke products, for which we are so grateful.
However, we have recently faced a number of challenges which we wanted to share with you, our valued customers, so that you understand our current position.
The availability of materials is becoming more scarce and the cost is rising exponentially. In nearly 30 years of business, we have never seen such a rapid increase, but we do not want our customers to lose out financially and our customer centric approach ensures that these costs are not passed on.
We are so lucky to have such an amazing team here at Bluebell – a team that works together to pull out all the stops for our customers. However, we are not immune to the ‘pingdemic’, and this is presenting further challenges for the team as they strive to provide cover, rearranging installations and design appointments to keep the wheels turning on a daily basis, so please do bear with us.
It’s certainly one of the most challenging times we have faced as a business, and we would like to thank all our customers who have been supportive and understanding when we have had to make changes. We feel very humbled and fortunate to have such a wonderful team and truly amazing customers.
Alison & Mike Reuben