As a retailer selling quality, handmade, bespoke furniture we need to have a very good insight into what makes excellent customer service. Our customers have high expectations of both our products and the service they receive. This starts from the moment they make an enquiry to when the furniture is fitted.
For us, it’s not just about the quality and attention to detail in our furniture. It is also, an unswerving belief in good old fashioned customer service, mixed with a healthy dose of traditional family values. We listen and we care.
With this in mind here are our top 3… read more +